Return Policy

Defective items will be replaced. will not process Refunds for incorrect purchase or change of mind. 

1. You must notify us within a reasonable time (generally within 48 hours after you have received the product) after you become aware that you got a defective product. Please contact us through email or via the help centre. Once contacted we will indicate to you what the best way to return any products. We may not accept products returned without a Return Authorisation Number. 
2. Products should be returned in their original packaging along with the original price tags, labels and invoices. 
3. Replacement of good/product or refund costs will not be made until the original good/product is received by us and your claim verified. 
4. We aim to process refunds and replacements within 14 days of receipt by us of the original product/good. 
5. We do not refund, repair or replace where in our reasonable opinion the product/good becomes unmerchandisable due to fair wear and tear, misuse, failure to use in accordance with manufacturer's instructions, using it in an abnormal way or failure to take reasonable care. 

Products/Goods damaged in transit must be reported to us within 24 hours of receipt so that we may make a claim under transit insurance.
Refunds: will process the refunds by direct deposit, cheque or PayPal at its sole discretion.
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